LSPediA IT Support

Dear Customer,

We sincerely apologize for any inconvenience you might have experienced while using OneScan on Friday, March 22, 2024. Our Research and Development team swiftly addressed these challenges by identifying the root cause. The 7.1 Patch 01 release on 3/21/24 contained a security feature for API transactions. This security feature inadvertently led to the performance bottleneck on 3/22/24. In response, we have released a hotfix on 3/22/24 5:30pm to rectify the issue and have also developed additional tools to proactively prevent similar occurrences in the future. 

At LSPediA, we prioritize the satisfaction and operational continuity of our customers who depend on our products and services. Our unwavering commitment is to provide solutions characterized by integrity, quality, and a positive impact on your business. We take pride in delivering innovative software, ensuring an exceptional user experience, and maintaining responsive customer support.

Should you require further information or assistance, please do not hesitate to contact support@lspedia.com.

Best Regards

LSPedia Support Team